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Client Manager - OTC Derivatives

New York, NY 10036

Posted: 05/24/2017 Industry: FinTech Job Number: 1753

Client Manager - OTC Derivatives 

Our client  is an  award-winning provider of critical post trade infrastructure and risk management services for the OTC derivatives market. They are looking for a Client Manager to join their Service Management team located in  midtown,  New York location.  The ideal candidate will be technical (with a math or programming focus), have a meticulous attention to detail and a broad understanding of OTC derivatives (rates, CDS, FX an commodities, etc.) and risk.

The New York Service Management team is the first line of contact for clients with regard to the delivery of the firm' s OTC derivative trade compression service. The Client Manager  will provide support to clients in Front, Middle and Back office and work closely with the production, business and sales teams globally.

  • Trade data normalization / handling
  • Liaising with subscribers on all issues relating to the service (via email, phone and face-to-face)
  • Working with clients on market and credit risk tolerances and issues
  • Promoting comprehensive and more effective usage of the service
  • Raising internal request for new functionalities and assisting in UAT testing
  • Client training (current and new functionalities, new client on-boarding)


  • IT/Technical:
    • ability to interpret trade data;
    • Proficiency in using text editors and advanced spreadsheet functions;
    • Understanding of programming would be beneficial (e.g. VBA or Python).
    • Basic understanding of database structures, as well as interrogation using SQL would be highly beneficial.
  • Customer relationship skills
  • Communication skills: verbal and written. The ability to understand complex process financial concepts, as well as the ability to explain these accurately and concisely to our clients
  • Knowledge of OTC Derivatives. Thorough understanding of the trade data fields of these instruments as well as awareness of the OTC Derivative trade processing lifecycle
  • Basic understanding of market and credit risk management of OTC Derivatives, such as yield curves and valuation

A technical background or technical interest, ideally in combination with financial knowledge or interest. For example:
  • Engineering degree
  • Mathematical degree
  • Business degree in combination with technical skills acquired after finishing the studies

Minimum 1- 3 years

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